(San Francisco, CA), December 2, 2025 - Flai, an AI communications platform for dealerships, today announced an integration with Tekion, innovator of the first end-to-end*, AI-native cloud platform serving the entire automotive retail ecosystem. This collaboration aims to expand the connected partner ecosystem within Tekion's Automotive Partner Cloud (APC), enhancing operational efficiency through enhanced data connectivity.
Flai automates communications for dealerships with AI, handling inbound calls, outbound outreach, text messaging, and email to help capture leads, schedule service and sales appointments, and maintain consistent follow-up.
Through this partnership with Tekion, dealers can now connect Flai's AI communications platform with Tekion's Automotive Retail Cloud (ARC). This connection helps dealers improve information flow between systems and reduces manual data entry, empowering teams to make faster, more informed decisions. The integration helps dealerships handle every phone call, book more service appointments and sales visits, and follow up with customers and staff through text and email.
“Dealerships are looking for ways to handle more customer interactions with less friction,” said Ari Polakof, Co-Founder and CEO of Flai. “Integrating Flai with Tekion enables stores to respond instantly to every call and follow up via SMS or email, so staff can focus on delivering a great customer experience.”
Tekion's ARC is the first and fastest cloud-native platform including all functionalities of a DMS, CRM and accompanying tech stack to run a seamless retail business. Through the ARC platform, Tekion APC brings together a growing network of approved partners focused on driving innovation, efficiency, and choice for dealers. The Flai/Tekion integration within ARC Sales, CRM, Parts and Service supports operational efficiency, simplifies processes, and enhances visibility for dealership staff and consumers alike.
About Flai
Flai is an AI-powered communications platform for automotive dealerships. Flai automates inbound and outbound phone calls, text messaging, and email so dealers can capture leads, book more service and sales appointments, and keep follow-ups consistent.
About Tekion
Tekion is redefining automotive retail with its end-to-end AI platform purpose-built for the industry. By embedding AI into every workflow, Tekion delivers intelligent automation, real-time insights, and advanced decision support - driving efficiency, revenue, and modern consumer experiences. As the first and fastest cloud-native platform for automotive, Tekion brings OEMs, dealers, partners, and consumers together through its revolutionary suite: Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and large automotive enterprises, and Automotive Partner Cloud (APC) for technology and industry partners. With AI-powered, cloud-native technology, Tekion enables the most seamless, transparent, and profitable retail experiences in the industry. For more information, visit www.tekion.com.
*End-to-end refers to our integrated data management platform covering all automotive business functions.
Disclaimer: Tekion does not endorse or recommend any specific partner solution; dealers are encouraged to evaluate and select partners based on their own business needs.
Media Contacts
Media Contact, Flai: Juan Alzugaray, press@useflai.com
Media Contact, Tekion: Marylou Hastert, press@tekion.com
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