Privacy Policy

1. Introduction

Welcome to Flai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment and interview platform and related services (the "Service").

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This policy applies to all users of our platform, including candidates, employers, and other stakeholders.

2. Information We Collect

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our recruitment and interview services
• Facilitating communication between candidates and employers
• Conducting AI-powered interviews and assessments
• Improving our platform and developing new features
• Complying with legal obligations
• Sending important service notifications and updates

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With employers: When you apply for positions, we share relevant information with prospective employers
• Service providers: With trusted third-party vendors who assist in operating our platform
• Legal compliance: When required by law or to protect our legal rights
• With consent: When you explicitly authorize us to share your information

5. Data Security and Compliance

We implement robust security measures to protect your personal information:

• SOC 2 Type II Compliance: We are in observation period for SOC 2 Type II certification, demonstrating our commitment to security, availability, and confidentiality
• Encryption: Data is encrypted both in transit and at rest using industry-standard protocols
• Access controls: Strict access controls and authentication mechanisms
• Regular audits: Ongoing security assessments and compliance monitoring

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Active user accounts: Retained while account is active
• Interview data: Retained for the duration of the recruitment process and as required by employers
• Legal compliance: Retained as required by applicable laws and regulations

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restrict processing: Request limitation of how we use your data

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

9. Google Services Integration

Our platform integrates with Google services including Google Calendar and Gmail to enhance your recruitment experience. This section describes how we handle your Google account data.

Google Data We Access

When you connect your Google account, we may access:

• Google Calendar: Read and create calendar events to schedule interviews
• Gmail: Send emails on your behalf for recruitment communications
• Profile Information: Your name and email address for account identification

How We Use Google Data

We use your Google data exclusively for:

• Scheduling and managing interview appointments
• Sending recruitment-related emails to candidates
• Synchronizing calendar availability for interview scheduling

Data Sharing and Storage

We do not share your Google data with third parties outside of the core recruitment functionality. Your Google data is stored securely using industry-standard encryption and is only accessible to authorized personnel for platform operation and support.

Limited Use: Our use of Google user data is limited to providing or improving user-facing features that are clearly visible in our application. We do not use Google data for advertising, selling to data brokers, or any other purposes outside of our core recruitment functionality.

Data Retention and Deletion

We retain your Google data only as long as necessary to provide our services. You can request deletion of your data by contacting our support team or by revoking access through your Google Account settings. When you revoke access, we will delete your Google data within 30 days.

Revoking Access

You can revoke our access to your Google account at any time by:

• Visiting Google Account Permissions and removing Flai access
• Contacting our support team to disconnect your account

Questions About Your Google Data

If you have questions about how we handle your Google data, need to request data deletion, or want to exercise your data rights, please contact us at support@flai.ai.

For more information about Google's privacy practices, please review the Google Privacy Policy.

Google API Services Compliance: Flai's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

10. Other Third-Party Services

Our platform may integrate with other third-party services (such as HR systems and communication tools). These integrations are governed by the respective privacy policies of those services. We encourage you to review their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.